Ivanna-Bohdana Stanishovska

Projects I participated in

  1. https://www.shecodes.io/ ................ [ SheCodes Basic (HTML, CSS, JavaScript Introduction) ]
  2. https://www.shecodes.io/ ................ [ SheCodes Plus (Advanced HTML, CSS, JavaScript) ]
  3. https://www.skill.im/ ........................... [ EXCEL COURSES ]
  4. https://prometheus.org.ua/ ........... [ STRESS PSYCHOLOGY ]
  5. https://prometheus.org.ua/ ........... [ DESIGN THINKING FOR INNOVATIONS ]
  6. https://goit.ua/ ........................................ [ FRONT-END FOR BEGINNERS ]
  7. https://uk.duolingo.com/ ................. [ DUOLINGO SERTIFICATE, SPANISH ]
  8. CERTIFICATE OF TRANSLATOR .. [ LVIV SCHOOL #93 ]

WORK EXPERIENCE

TEAM LEAD OF SHIPPING TEAM - VIGO INDUSTRIES

January, 2023 – current – Lviv, Ukraine

  • Communicating with higher management about all organizational routine;
  • Looking for new team members;
  • Organizing work flow with warehouses;
  • Providing work solutions for team members

HEAD OF CUSTOMER SUCCESS, SALES REPRESENTAIVE (GERMAN AND ENGLISH) – UP-TO-DATE SERVICES AND SOLUTIONS

July, 2023 – November, 2023

  • Searching for new customers;
  • We advised and supported companies with their AI activities and projects and work with AI Vendors on their GTM strategies and business development challenges
  • Worked in social media for new clients research.

TEAM LEAD ASSISTANT/SHIPPING MANAGER – VIGO INDUSTRIES

January, 2022 – January, 2023 – Lviv, Ukraine

  • Organizing work process for teammates - work schedules, vacation schedules, tasks devision;
  • Compiling tutorials;
  • Teaching new employees;
  • Working on employee-friendly working environment;
  • Setting up new customers

LOGISTICS AND DISTRIBUTION MANAGER – VIGO INDUSTRIES

September, 2020 – January, 2022 – Lviv, Ukraine

  • Booking loads within company's system;
  • Communicating with warehouses accross the US;
  • Providing inventory reports to the IT department;
  • Working on follow-up orders;

LOGISTICS AND DISTRIBUTION MANAGER – PLS LOGISTICS

August, 2019 – September, 2020

  • Managing specific company account logistics within USA;
  • Helping carriers and clients communicate with each other;
  • Finding out best solutions for the customers to make logistics more cost-efficient;
  • Providing support in difficult routing situations;
  • Constant on-time communication via email and phone;
  • Interaction with USA colleagues to provide clients with the best options possible

ADMINISTRATIVE MANAGER – SURE LOCK & KEY

March, 2019 – October, 2019

  • Coordinating the working process of dispatchers and shift managers;
  • Maintaining all the process of the office;
  • Creating tutorials for managers and dispatchers;
  • Creating schedules, individual plans;
  • Analyzing work flow, setting objectives, determining pros and cons of the company;
  • Creating reports for the company owner about the working process;
  • Improving the company work in the whole

CUSTOMER SUPPORT REPRESENTATIVE (GERMAN, RUSSIAN AND ENGLISH) – GAMELOFT

September, 2018 – February, 2019

  • Working in the system and providing replies to the customers all over the world using my German language skills;
  • Quality service orientation, helping to improve the games flow by constant communication with the development team and providing them with the customers suggestions and feedback

BUSINESS DEVELOPMENT MANAGER (LEAD GENERATION) – INOXOFT

September, 2018 – November, 2018

  • I was looking for new opportunities for the company, searching for new customers that would be interested in our services;
  • Helped my Lead to get new clients on particular events;
  • Worked in social media for new clients research.

CUSTOMER SUCCESS MANAGER – WENTRUM

August, 2015 – June, 2018

  • Implemented ideas regarding our regular clients, worked on reactivation of the clients that were not placing orders for a long time.
  • Worked on a lot of individual tasks on TeamLead's request
  • Got 2 Individual Development Plans from TeamLead on personal request
  • Promoted to PRO and Elite levels

EDUCATION

Lviv Polytechnic National University

BACHELOR OF ARTS, APPLIED LINGUISTICS DEPARTMENT

01/09/2012 – 30/06/2016 – Lviv