Ivanna-Bohdana Stanishovska
Projects I participated in
- https://www.shecodes.io/ ................ [ SheCodes Basic (HTML, CSS, JavaScript Introduction) ]
- https://www.shecodes.io/ ................ [ SheCodes Plus (Advanced HTML, CSS, JavaScript) ]
- https://www.skill.im/ ........................... [ EXCEL COURSES ]
- https://prometheus.org.ua/ ........... [ STRESS PSYCHOLOGY ]
- https://prometheus.org.ua/ ........... [ DESIGN THINKING FOR INNOVATIONS ]
- https://goit.ua/ ........................................ [ FRONT-END FOR BEGINNERS ]
- https://uk.duolingo.com/ ................. [ DUOLINGO SERTIFICATE, SPANISH ]
- CERTIFICATE OF TRANSLATOR .. [ LVIV SCHOOL #93 ]
WORK EXPERIENCE
TEAM LEAD OF SHIPPING TEAM - VIGO INDUSTRIES
January, 2023 – current – Lviv, Ukraine
- Communicating with higher management about all organizational routine;
- Looking for new team members;
- Organizing work flow with warehouses;
- Providing work solutions for team members
HEAD OF CUSTOMER SUCCESS, SALES REPRESENTAIVE (GERMAN AND ENGLISH) – UP-TO-DATE SERVICES AND SOLUTIONS
July, 2023 – November, 2023
- Searching for new customers;
- We advised and supported companies with their AI activities and projects and work with AI Vendors on their GTM strategies and business development challenges
- Worked in social media for new clients research.
TEAM LEAD ASSISTANT/SHIPPING MANAGER – VIGO INDUSTRIES
January, 2022 – January, 2023 – Lviv, Ukraine
- Organizing work process for teammates - work schedules, vacation schedules, tasks devision;
- Compiling tutorials;
- Teaching new employees;
- Working on employee-friendly working environment;
- Setting up new customers
LOGISTICS AND DISTRIBUTION MANAGER – VIGO INDUSTRIES
September, 2020 – January, 2022 – Lviv, Ukraine
- Booking loads within company's system;
- Communicating with warehouses accross the US;
- Providing inventory reports to the IT department;
- Working on follow-up orders;
LOGISTICS AND DISTRIBUTION MANAGER – PLS LOGISTICS
August, 2019 – September, 2020
- Managing specific company account logistics within USA;
- Helping carriers and clients communicate with each other;
- Finding out best solutions for the customers to make logistics more cost-efficient;
- Providing support in difficult routing situations;
- Constant on-time communication via email and phone;
- Interaction with USA colleagues to provide clients with the best options possible
ADMINISTRATIVE MANAGER – SURE LOCK & KEY
March, 2019 – October, 2019
- Coordinating the working process of dispatchers and shift managers;
- Maintaining all the process of the office;
- Creating tutorials for managers and dispatchers;
- Creating schedules, individual plans;
- Analyzing work flow, setting objectives, determining pros and cons of the company;
- Creating reports for the company owner about the working process;
- Improving the company work in the whole
CUSTOMER SUPPORT REPRESENTATIVE (GERMAN, RUSSIAN AND ENGLISH) – GAMELOFT
September, 2018 – February, 2019
- Working in the system and providing replies to the customers all over the world using my German language skills;
- Quality service orientation, helping to improve the games flow by constant communication with the development team and providing them with the customers suggestions and feedback
BUSINESS DEVELOPMENT MANAGER (LEAD GENERATION) – INOXOFT
September, 2018 – November, 2018
- I was looking for new opportunities for the company, searching for new customers that would be interested in our services;
- Helped my Lead to get new clients on particular events;
- Worked in social media for new clients research.
CUSTOMER SUCCESS MANAGER – WENTRUM
August, 2015 – June, 2018
- Implemented ideas regarding our regular clients, worked on reactivation of the clients that were not placing orders for a long time.
- Worked on a lot of individual tasks on TeamLead's request
- Got 2 Individual Development Plans from TeamLead on personal request
- Promoted to PRO and Elite levels
EDUCATION
Lviv Polytechnic National University
BACHELOR OF ARTS, APPLIED LINGUISTICS DEPARTMENT
01/09/2012 – 30/06/2016 – Lviv